REFUNDS & TRANSFER
Buzz Events & Co. is a 'for runners by runners' focus company. We take great pride and care to take care of the people who run, train and race with. However there are still certain rules we need to put in-place to safe-guard the event
Pre-registered entry fee refunds will not be made if the participant is unable to attend on race day. Participants can transfer their pre-registered entry to another runner/team - these requests must be made at least 7 days before the event. Any transfer made will incur a $10 administrative charge.
No refunds are permitted outside of these conditions under any circumstances. We do not offer refunds for change of mind and encourage all entrants to take careful note of this prior to entering.
We do not allow entries to be deferred to the following year. However, you may transfer your entry to another person per the procedure below.
It is a condition of entry to all of Buzz Events & Co. events that we do not allow your race number or timing chip to be used by any person other than the person registered to do so. Doing this causes significant issues for race timing and results and may also be extremely dangerous in the case of medical emergencies. If we are able to establish the identity of either party in the case of un-registered transfers, they will be disqualified from the event and banned from our future events. We take the safety of our entrants extremely seriously and appreciate your understanding of these rules.
However we do allow person to person transfers free of charge. These are available until 5pm on the day prior to your event. Log in to your eventbrite account and find your registration. Once you view it, use the Make Changes button to access the person-to-person transfers function. Transfers are not possible by any other method.
ACTS OF GOD
In the event that the event course is, in the opinion of the event organisers, unsafe (for example by reason of heavy rain, high winds, bushfires, "acts of god"), organisers may, in their sole discretion, attempt to re-route the course, find an alternative shortened course or cancel the event. We as the organiser, Buzz Events & Co.reserve the right to alter the course without notice and/or cancel the event in consultation with, and under the direction of, emergency services agencies and major event stakeholders or landowners. In the unlikely circumstance that the event is cancelled for reasons outside of our control, we will be unable to offer a refund of your entry fee.